To be eligible for tax free shopping in the EU, you have to fulfill the following conditions: (1) you must be over 18 years of age and reside outside of the EU. (2) you must have a valid travel visa or other types of visa, which should be valid for no more than 3 months. (3) shopping in the same store within one day with the purchase amount exceeding tax refund standard. Every EU country has their own tax refund policy, for example there are two different value-added tax rates in Germany, which are respectively 19% and 7%. Tax refund is applicable when the consumption of any one of each VAT rate is over 25 euros. (for details please refer to "Tax Refund Policies" page on our website.
Products that are not eligible for tax refund: all services which you have enjoyed in Germany such as train tickets, bus rides, restaurant or hotel bills, all car parts such as bumpers, exterior mirrors, etc. and products for the supply or maintenance of a car such as fuel or care products, are not eligible for tax refund. Safety Tax Free only provides tax refund services for products that will be brought leaving the EU in hand luggage or checked baggage. Please don't open or use the products that you bought, the customs has the right to check your products. Once been proven as used products, the customs also has the right to refuse to offer customs stamps.