About us


Headquartered in the heart of Europe, Safety Tax Free was created by a group of Chinese graduates of the Technical University of Munich with the mission of digitalizing and simplifying the tax refund process.

We have developed a practical mobile application to allow you to take control of your tax free shopping, eliminating waiting times at the airport, bureaucracy at the point of sale and providing you the highest refund rates available. Enter the future of tax refund and find out where you can shop in the most convenient way possible.



A dynamic and international team with one common belief: simplifying the VAT refund process. With team members from different educational and cultural backgrounds, Safety Tax Free strives to understand the needs of our customers across the world. Since our establishment in 2015, we have grown from seven to almost thirty employees and are already operative in five countries including Germany, Belgium, Luxemburg, Austria and Spain.

Our Offices

Safety Tax Free as a global player, has offices in Munich, Madrid, Milan, Shenzhen, Qingdao and Chengdu.

With our professional team specialising in finance, business operation, IT and customer service, we offer services in 9 different languages in Europe and China, aiming to provide our customers the best tax free shopping experience.


Our innovation has been recognized internationally


WTFL Start-Up Innovation Camp 2019

In May 2019 Safety Tax Free has become one of the top 3 finalists in the category of Transaction at the 6th World Tourism Forum Lucerne.

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Cotri prize

In May 2017 Safety Tax Free has been awarded the Chinese Tourists Welcome Award in the category Internet and Media at the ITB China in Shanghai, proving its innovation in the international tourism industry.


BayStart Up Munich Business Plan Contest 2017

In 2017 Safety Tax Free has participated in the Munich Business Plan Contest held by BayStartUp and was chosen as one of the ten winners in phase one.

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Union Pay International

In 2016 Safety Tax Free was awarded a recognition by UnionPay International as most valuable tax refund service in recognition of the great achievement in tax refund product innovation.

Safety Tax Free in the news

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