Claim your tax refund

What is tax free?

Did you know that international travellers can save up to 25%* when shopping in Europe? Global shoppers have the right to claim the VAT from their purchases when shopping in any EU member state during their trips, however, this process has always been time-consuming and involved a lot of bureaucracy for both shoppers and retailers. Safety Tax Free has drastically reduced waiting times and paperwork by digitalising the tax free process and has developed an easy-to-use solution that allows you to take control of your refund directly from your smartphone.

*percentages vary for each country

How to Claim Your Refund?

If you love shopping abroad but hate to waste your time on complicated forms and long queues at the airport, choose Safety Tax Free. With us, you are in control of your VAT refund claims and can fully concentrate on shopping without worrying about anything else. Our solution has already helped thousands of satisfied international travelers claiming their refund. Follow our four easy steps to shop tax free:

#1

GET YOUR SAFETY TAX FREE FORM WHILE SHOPPING

Look for stores displaying the Safety Tax Free logo and ask the shop assistant for Safety Tax Free Form while paying. Present your passport to shop assistant to receive auto-fill tax free forms. *please note that every country has different regulation regarding minimum purchase amount for tax free shopping.

#2

GET CUSTOMS VALIDATION BEFORE LEAVING THE EU

Please make sure your tax free forms are completed with correct information and get customs validation before leaving the EU. If you’re shopping in EU countries that have already applied electronic validation (e.g.Spain), please get your validation at the airport tax refund kiosk.

#3

MAIL YOUR FORMS AND ORIGINAL RECEIPTS

Except for EU countries that have applied electronic VAT refund procedure, tax free forms and original receipts are mandatory items for tax free shopping in most of the EU countries. Please mail us your stamped tax free forms and original receipts with the provided envelope via any mailbox within the EU. DO NOT put your forms into other tax free companies’ mailboxes, otherwise we might not be able to process your refund.

#4

RECEIVE TAX REFUND AFTER CONFIRMATION

You will receive your refund via selected payment method after we confirm that your forms and receipts are eligible for tax free shopping.

PLEASE NOTICE

Keep Your Documents Together

Your tax free form and original receipts need to be attached when presented at the customs office and when sent to us. Incomplete tax free forms will not be eligible for a refund.

No Customs Validation = No Refund

Make sure to obtain customs validation before leaving the EU or we will not be able to refund you. Forms without the official export validation are not valid.

Send Your Forms to Us

Please mail us your Safety Tax Free forms and original receipts while shopping in countries that haven’t applied electronic validation. Otherwise you will lose the right to be refunded.

DOWNLOAD OUR APP / ENTER WECHAT MINI-PROGRAM

Download the Safety Tax Free app or enter our WeChat mini-program to track your forms and to get access to more useful functions like our shopping map, our discount offers and much more.

(This service is currently only available in Chinese. English version will be launched soon.)
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